Qwest needed an advanced, multi-product, online ordering system that worked with its IT environment designed and deployed as quickly as possible – without sacrificing quality.
The [NewLease G2M] Team was world-class. The designers and developers and the rest of the project team delivered what we needed, when we needed it. The Ordering system appeals to our customers and has significantly reduced our customer acquisition costs. Michelle Yuenger
Qwest Online Order Flow
Landing page
Qwest Online Order Flow
Bundle details appear in a lightbox for quick information.
Qwest Online Order Flow
Local phone service page with 'virtual receipt' in the right column.
Online Order Flow Qwest Communications
In 5 months NewLease G2M conceptualized, designed and deployed a customer-centric online ordering system integrated with Qwest’s existing IT infrastructure that was intuitive, clear, and fast. The solution included a compelling customer-facing user interface, integrated multiple order channels, and reduced order completion time. The design focused on quick input methods, order entry processes based on real customer behavior, promotion of recommended bundles, and clear calls-to-action, even in order fall-out scenarios.
The completed solution incorporated a blend of ordering options, including online, telesales and live chat. It capitalized on proven best-practices, and most importantly delivered a measurable revenue impact for the targeted, and valuable, SMB segment.
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Our Web-centric Customer Lifecycle Framework has generated measurable results for our clients. It can do the same for you. Discover how NewLease Get to Market can help you achieve your business objectives.
